Our Mission Statement

ACG Texas is dedicated to becoming one of the most successful companies in the industry. In order to achieve such success, we must dedicate ourselves to our customers and to operating high quality units. It is our goal to achieve the highest level of customer satisfaction possible every time a guest walks through the door of one of our restaurants. It is our goal to provide: kind and friendly service with a smile; a quality product at a perceived value and a clean and comfortable environment. This is what every customer expects and what we strive to provide.

Demonstrating dedication and appreciation to our hourly employees is another important element of our success. We must be dedicated to giving them the best environment possible along with the tools, equipment and training necessary to accomplish their goal of complete customer satisfaction. Our hourly employees are our greatest assets and our most frequent customer contacts. The training and support they receive will directly impact their attitudes when interfacing with customers.

Our mission as a company and all the goals we set to become successful cannot become reality without the proper day-to-day management. We are without question dedicated to the training and development of our General Managers, Assistant Managers and Area Directors. It it our goal to have the best qualified, best trained and most successful restaurant managers in the industry. This comes as a result of strong, constant and continuing development and maintaining high standards of excellence. Our intention is to promote and reward based on desired results, not politics. Simply put, our mission is to become completely successful.

Our Vision For Success

We strive to be one of the most innovative, exciting and quality-based restaurant companies in the world by providing exceptional service to our guests through our most valuable asset – our friendly and knowledgeable team members.

Our Values

Do The Right Thing

We will conduct ourselves exhibiting the highest personal integrity and character.

 

Accountability For Our Actions

We take responsibility for our actions.  We live our values.  We set clear goals, measure results, and seek to constantly improve.  “If it’s going to be, it’s up to me!”

 

Provide Passionate Service

We believe in the dignity of serving each other, our guests, our employees, our vendors and our community.  We believe in treating everyone with dignity and respect.

 

Recognition

Recognition is something we are, not something we do.  We look for opportunities to praise someone every day.

 

Fantastic Food

Every meal we serve should be prepared as if we were serving our closest family and friends.  Every bite will be right.

 

Be The Coach

Coaching is something we do every day.  We coach to give people the boost they need to get from where they are to where they want to be.  It is our responsibility to drive our team member’s personal success.

 

Make A Difference Every Day

We choose to make a positive difference in the lives of everyone we come in contact with.  We look for ways to create great memories for our guests, employees, vendors and members of our community.

 

Courage

We will portray the quality of mind and spirit that enables us to face the difficulties of our business while acting in accordance with our values.